Freight / Delivery
Author: Kevin Doye
Delivery is via either Australia Post or Fastway Couriers. Both deliver across Australia and depending on the size of parcel and destination one may be considerably more affordable than the other.
Freight is discounted across Australia. You can check freight rates any time by adding items to your shopping cart, then entering your post code whilst on the Shopping Cart page.
Kombu is based on the east coast close to Coffs Harbour. We work hard to dispatch orders as quickly as we can with orders usually dispatched within three working days of receipt. Once dispatched, deliveries to most NSW destinations take between one and two working days, to remote NSW, VIC, SA, TAS and NT take between three and five working days. Delivery to WA and very remote locations can take up to ten working days - that is two weeks. Express Delivery will speed up that process - but delivery can still take some time.
Some deliveries can include fragile / temperature sensitive items - as such we will send them at times that will minimise time in transit. Whilst this means the item might get to you slightly later, it will be in much better condition when it does.
As with everything Kombu you are welcome to contact us with questions at any time - 1300 741 192 or via firstname.lastname@example.org